Of course, you can return or exchange ordered items within 14 days without giving reasons.
Contact us via email ( service@pablo-capone.de ) and tell us the items you would like to return, stating your order number. You will then receive a corresponding return slip and information on how to proceed within two working days at the latest.
Our articles will only be taken back if they are in perfect condition:
- unused, unworn and unwashed (a fitting is of course allowed)
- with the label attached
- in Original packaging
A return or exchange of underwear is only possible in unopened original packaging.
Further information:
- Please note that the free return shipping only applies to Germany.
- One return is free per order ( Germany only )
- The free return from Germany is done by DHL
- Return costs from abroad must be borne by yourself
For any questions, please feel free to contact to: service@pablo-capone.de
