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Returns

Of course, you can return or exchange ordered items within 14 days without giving reasons. 
 

Contact us via email ( service@pablo-capone.de ) and tell us the items you would like to return, stating your order number. You will then receive a corresponding return slip and information on how to proceed within two working days at the latest. 


Our articles will only be taken back if they are in perfect condition: 

- unused, unworn and unwashed (a fitting is of course allowed) 
- with the label attached 
- in Original packaging 

A return or exchange of underwear is only possible in unopened original packaging. 


Further information: 

- Please note that the free return shipping only applies to Germany. 
- One return is free per order 
- The free return from Germany is done by DHL 
- Return costs from abroad must be borne by yourself 


Please note that we Above certain order values, small goodies or free additions to your shipment can be included. If you return the ordered items and are therefore less than the order value for these additions, the free goodies and additions must also be sent back to us. 

 

For any questions, please feel free to contact to: service@pablo-capone.de 

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